Frequently Asked Questions
Everything you need to know to get your dishwasher running again.
How do I know if a part is compatible with my dishwasher model?
You can find your dishwasher's model number on a sticker inside the door or on the side panel. Enter this number into our search bar to filter for guaranteed-fit components.
Are your replacement parts genuine OEM or aftermarket?
We offer both Original Equipment Manufacturer (OEM) parts and high-quality certified aftermarket alternatives. Each product page clearly labels the manufacturer type.
What is your return policy if the part doesn't fix the issue?
We offer a 30-day hassle-free return policy. As long as the part has not been installed and is in its original packaging, you can return it for a full refund.
How long does shipping take for urgent repairs?
We process most orders within 24 hours. Standard shipping typically takes 3-5 business days, but we offer expedited overnight shipping at checkout for emergency repairs.
Do you provide installation guides or technical support?
While we do not provide live technical support, many of our product pages include installation videos and diagrams to assist you with the DIY repair process.
What should I do if my part arrives damaged?
Please inspect your package upon arrival. If a part is damaged during transit, contact our customer service team within 48 hours with a photo of the damage to receive a free replacement.